Privacy Notice (KVKK) and Privacy Policy

This is an English translation of the Turkish KVKK Aydınlatma Metni ve Gizlilik Politikası, provided for information. In case of any discrepancy, the Turkish version prevails.

This notice explains how the personal data of people who visit www.firathelvacioglu.com and contact Prof. Dr. Fırat Helvacıoğlu through the contact form, telephone, WhatsApp or e-mail links on the site are processed under the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

Prof. Dr. Fırat Helvacıoğlu sees patients at Veni Vidi Eye Clinic Caddebostan (Veni Vidi Göz Caddebostan). Personal data and health data obtained during your examinations, tests and treatment are processed by Veni Vidi Özel Göz Sağlık Hizmetleri Anonim Şirketi as data controller. For details, please see the Veni Vidi Göz personal data protection notice (in Turkish).

Your personal data are processed lawfully and fairly, kept accurate and up to date where necessary, for specified, explicit and legitimate purposes, in a manner that is relevant, limited and proportionate to those purposes, and only for as long as necessary. Special care is taken to protect special categories of personal data such as health data.

1. Data controller

For personal data obtained through this website and its contact channels, the data controller is Prof. Dr. Fırat Helvacıoğlu.

Address: Veni Vidi Göz Caddebostan, Caddebostan Mah. Bağdat Cad. No: 257, 34728 Kadıköy/Istanbul, Türkiye
Phone: +90 533 028 04 73
E-mail: info@firathelvacioglu.com

2. Personal data we process

  • Identity and contact details: your name, surname, phone number and e-mail address that you share when contacting us.
  • Request and correspondence details: the content of the messages you send via the contact form, phone, WhatsApp or e-mail, and your appointment and information requests.
  • Health information: complaints and previous diagnosis or treatment information that you choose to share when contacting us.
  • Website usage data: IP address, browser and device information, pages visited and cookie data.

Please do not send more information than necessary (such as ID numbers or test results) through the contact channels; such information is collected properly during the examination.

3. Purposes of processing

  • To answer your information and appointment requests, contact you and schedule your examination with Veni Vidi Göz;
  • To review your request and inform you before the examination;
  • To keep the website secure, monitor its operation and improve it using visit statistics;
  • To fulfil legal obligations and respond to requests from competent authorities;
  • To establish, exercise or defend legal claims.

4. Collection method and legal grounds

Your personal data are collected through the contact form on the website, telephone, WhatsApp and e-mail, partly by automated means (cookies and site analytics) and partly by non-automated means.

Your data are processed on the legal grounds set out in Article 5 of the KVKK: processing being directly related to the conclusion or performance of a contract, compliance with the data controller’s legal obligations, the establishment, exercise or protection of a right, and the data controller’s legitimate interests provided that your fundamental rights and freedoms are not harmed; where none of these grounds applies, processing is based on your explicit consent.

Under Article 6 of the KVKK, your health data are processed by a physician bound by professional secrecy for the purposes of medical diagnosis, treatment and care, or on the basis of your explicit consent.

5. Transfer of personal data

Within the limits of the purposes above and in accordance with Articles 8 and 9 of the KVKK, your personal data may be transferred to:

  • Veni Vidi Özel Göz Sağlık Hizmetleri Anonim Şirketi, to schedule your examination and treatment;
  • competent public authorities and courts, upon request;
  • business partners providing hosting, e-mail, maintenance, security and visit statistics services for the website.

Because the servers of services such as site analytics (Google Analytics), video content (YouTube) and WhatsApp may be located abroad, data related to the use of these services may be transferred abroad in accordance with the conditions of Article 9 of the KVKK.

6. Cookies

The site uses essential cookies that are necessary for it to work, for example to remember your language and your cookie choice. Analytics cookies that measure visits (Google Analytics) are used only if you select “Accept” in the cookie notice, i.e. with your explicit consent; if you do not consent, Google Analytics is not loaded. Your choice is stored for 6 months. You can change or withdraw your consent at any time using the cookie button in the bottom-left corner of the page or by clicking here.

YouTube videos on the pages may cause YouTube to set cookies when they are played. You can also delete or block cookies in your browser settings; blocking essential cookies may affect some functions of the site.

7. Retention and data security

Your personal data are kept for as long as required by the purpose of processing and by the retention periods set by law; at the end of these periods they are deleted, destroyed or anonymised.

Appropriate technical and organisational measures are taken to prevent unlawful processing of and unauthorised access to your data. Communication between the website and your browser is encrypted with SSL (HTTPS).

8. Your rights

Under Article 11 of the KVKK, you have the right to apply to the data controller to:

  • learn whether your personal data are processed;
  • request information if they have been processed;
  • learn the purpose of processing and whether the data are used in line with that purpose;
  • know the third parties in Türkiye or abroad to whom your data are transferred;
  • request correction if your data are incomplete or inaccurate;
  • request deletion or destruction of your data under the conditions of Article 7 of the KVKK;
  • request that corrections, deletions or destructions be notified to third parties to whom the data were transferred;
  • object to a result against you arising from the analysis of the processed data exclusively by automated systems;
  • claim compensation if you suffer damage due to unlawful processing.

9. How to apply

You can submit your request with a wet-signed letter containing information that identifies you and your request, writing “Prof. Dr. Fırat Helvacıoğlu – KVKK Application” on the envelope, by delivering it in person to Veni Vidi Göz Caddebostan, Caddebostan Mah. Bağdat Cad. No: 257, 34728 Kadıköy/Istanbul, Türkiye, or by sending it by courier or through a notary. You can also send your request from the e-mail address you previously shared with us to info@firathelvacioglu.com.

Your request will be concluded free of charge within 30 days at the latest, depending on its nature. If the process requires an additional cost, a fee may be charged according to the tariff set by the Turkish Personal Data Protection Board.

For requests concerning data processed by Veni Vidi Göz during your examination and treatment, you can contact Veni Vidi Özel Göz Sağlık Hizmetleri Anonim Şirketi directly: kisiselveri@venividigoz.com · KEP: venividigoz@hs01.kep.tr. Details: Veni Vidi Göz KVKK notice (in Turkish).

Published: 27 September 2026